Provide comprehensive support for all applications under his/her purview (internal/external users or other service partners) Attend to customer queries, carrying out bill runs and
DUTIES AND RESPONSIBILITES
We are looking for a Billing Associate
QUALIFICATIONS AND REQUIREMENTS
Provide comprehensive support for all applications under his/her purview (internal/external users or other service partners)
Attend to customer queries, carrying out bill runs and other billing/rating related activities
Identify problems/issues associated with billing, rating and other tasks and thereby find resolutions to them
Maintain customer data in the system and managing the data to produce invoices for mailing/shipping per billing schedule
Maintain excellent relations with clients, suppliers and partners/operators
Documentation of functionality of the billing system, operational specifications, monitoring and control mechanisms, etc.