Maintaining appropriate and comprehensive records of all customer discussions.
Reviewing and determining which accounts qualified for possible legal action, or charge off.
Recommending legal action when appropriate.
QUALIFICATIONS AND REQUIREMENTS
GCE Advanced level is the minimum educational qualification
A minimum of 3 years experiences in a credit management function, specifically in the area of lending, ideally in a recovery/ collection area in a bank or MFI.
A minimum of 2 years working as a recovery officer, ideally in a microfinance institution
Must have excellent negotiation and problem-solving skills, strong math skills.
Good management skills with the ability to make decisions in tough circumstances.
Ability to work under pressure, and highly self-motivated.
Demonstrate a high level of ethical commitment and trustworthiness.