Degree holder from a reputed university related to IT/Computer Science specialized in Networking OR Certification related to Networking (eg: CCNA, MCSA)
DUTIES AND RESPONSIBILITES
Resolving licensing issues in software products.
Troubleshooting network infrastructure issues.
Monitoring the network security through Firewall
Supporting cross-functional departments by providing IT related technical assistance, Hardware troubleshooting, Software upgrading, Office365 email support, Supporting on Microsoft Dynamics NAV issue resolving, Troubleshooting IT hardware issues (Laptops, Printers)
Monitoring and Uploading Attendance of all clients.
Resolving issues related to Call centre Systems
Evaluating and preparing IT related procurement documents.
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QUALIFICATIONS AND REQUIREMENTS
Degree holder from a reputed university related to IT/Computer Science specialized in Networking OR Certification related to Networking (eg: CCNA, MCSA)
2+ years of relevant experience.
Skills in Networking and Information security.
Basic understanding of ERP systems and Financial Packages (eg. Microsoft Dynamics NAV).
Knowledge and experience in Active Directory, DNS and Firewall (Cyberoam preferred).
Expertise in troubleshooting Windows Server 2012 and Windows 7/10 Desktops/Laptops