A Bachelor's Degree in IT or Computer Engineering or related field from a recognized university
DUTIES AND RESPONSIBILITES
Ability to work independently with minimum supervision in a team environment.
Willing to work extended hours if required.
Excellent user support skills and communication skills in both spoken and written in English.
Strong analytical and interpersonal skills such as listening and problem solving.
Ability to effectively multi-task on a variety of daily work assignment in a challenging, fast-paced work environment.
Capacity to identify areas for continuous improvement with processes, tools and training based on company growth.
QUALIFICATIONS AND REQUIREMENTS
A Bachelor's Degree in IT or Computer Engineering or related field from a recognized university
Minimum 3 Years relevant work experience.
Advanced troubleshooting skills in windows server environments.
Hands on experience in Antivirus Systems, backup systems, AD, Exchange Server and spam protection systems.
Exposure to cluster solutions and experience in managing data centres.
Hands on experience in server/ Desktop and App virtualizations.
Exposure to Citrix and Citrix Project rollouts or Citrix Provisioning, NetScaler experience would be an added advantage.
Hardware and Network Maintenance and Troubleshooting, Apply relevant patches and upgrade administrative tools and utilities as necessary.
Perform ongoing performance tuning, Hardware Upgrades and resource optimization required. Configure CPU, Memory and Disk partitions as required.
Perform daily system monitoring, verifying the integrity and availability of all the hardware, server resources and key processes, reviewing systems and application logs as well as verifying completed and job tasks.
Maintain perimeter firewalls, layer switches, intrusion detection systems as necessary.
Repair and recover any hardware and software failure.
Experience to infrastructure monitoring tools.
Exposure to SQL Database Administration will be an added advantage.
Knowledge and Experience with SAP is an added advantage