Fluency in English and excellent communication skills Age between 19 to 30 interested in a career in the BPO/ KPO industry
Legacy Healthcare Private Limited provides Insurance Claim Processing with Revenue Cycle Management Services to a fast growing, recession proof healthcare industry in the USA. We are committed to delivering processed Medical Insurance claims which meet US Healthcare industry standards, whilst meeting stringent time targets and client expectations. We are leading RCM Company Headquartered in Dallas Texas with operations based in Colombo, Kandy - Sri Lanka and Chennai - India.
Act as the first point of contact for all our clients providing excellent service and follow-up until resolution. Ability to coordinate between all departments internally and also with clients in resolving customer escalations.
Meeting daily, weekly and monthly goals regarding volume and quality.
Maintaining all required reports and trackers to the set standards of the company.