Proven experience as telesales or other sales / customer service role
DUTIES AND RESPONSIBILITES
Call assigned and potential customers and canvass sales to achieve monthly targets
Follow up on potential sales orders and drive to closure Coordinate deliveries and warranty with customers
Follow up payments and collect them through assigned collection methods
Coordinate with sales and support teams for customer requirements
Go the "extra mile" to meet sales quota and facilitate future sales
QUALIFICATIONS AND REQUIREMENTS
Proven experience as telesales or other sales/customer service role
Excellent communication skills both English & Sinhala and Tamil will be added advantage. Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Minimum 1 years of experience in computer/consumer goods selling or sales coordination will be a definite advantage Outstanding negotiation skills with the ability to resolve issues and address complaints
GCE A/L qualified & understanding of MS Excel, MS Word
Age between 20-30 years
Able to work under a pressure in fast-paced environment