Advanced Degree and/or Professional qualifications in Information Communication Technology, Minimum 20 years experience in a top management level in ICT function in a Bank
DUTIES AND RESPONSIBILITES
Revive/Re-visit the medium/long term ICT Strategy of the Bank to meet future challenges/opportunities.
Define goals for the ICT Division based on business strategy, review performance periodically and take corrective action as required.
Closely monitor the implementation of strategic initiatives to support Digital Banking strategies.
Monitor ICT budget periodically and ensure all expenditure is as per plan.
Identify new products/systems to be introduced based on business and user requirements and prepare a business case for implementation.
Manage relationship with all internal/external including stakeholders, vendors to ensure the smooth operation of the IT infrastructure of the Bank.
Monitor business and user satisfaction periodically {e.g. maintenance of ICT hardware and software, minimal downtimes), identify action steps based on feedback and implement the same to enhance customer satisfaction levels.
Ensure effective implementation of ICT policies in the Bank, highlight deviations to the Corporate Management for corrective action.
Continually review ICT operations and identify opportunities to streamline and improve processes.
Set in place safeguards in the area of system security and ensure that disaster recovery plans are in place and tested to support Business Continuity (BCP).
Monitor adherence to SLAs internal/external and take corrective action in case of deviations.
Enhance the systems to prepare the Bank for ICT certifications.
Monitor technology and competitive trends and provide recommendations to leverage the Bank's ICT infrastructure.
Build and update ICT skills and capabilities of the team.
QUALIFICATIONS AND REQUIREMENTS
Advanced Degree and/or Professional qualifications in Information Communication Technology.
Minimum 20 years experience in a top management level in ICT function in a Bank or in a Financial Services Organization.
Above 40 years of age.
Overseas exposure in the field of ICT/Digital business initiatives would be a distinct advantage.
Non-resident candidates with CIO level experience in reputed organizations are encouraged to apply.