A Bachelor's degree or equivalent qualification related to Management, Finance or Banking, Minimum 2-3 years of experience in Bank Teller and Customer Service or similar role fro
DUTIES AND RESPONSIBILITES
Checking account opening documentation and screening for discrepancies.
Ensure to adhere to the Group AML/KYC policies.
Screening and executing required due diligence and negative news search of customer/individuals and related parties.
Opening accounts in the system.
Account opening file maintenance and record handling.
Keeping a record of customer interactions, process customer accounts, and maintaining and handling customer files & documents.
Handling daily Clearing Operations (cheque screening, scrutinizing, feeding to the system).
Maintaining a cheque clearing record.
Handling postdated cheques both physical and in the system.
Adhering to Banking Department procedures and supporting other departments for completing the account opening and other operations processes.
Handling cash/cash related transactions that will be effected through the bank accepted method.
Close account & handling of existing customers.
Preparing transaction reports.
Supporting other staff members to complete day to day branch work accurately and efficiently.
QUALIFICATIONS AND REQUIREMENTS
A Bachelor's degree or equivalent qualification related to Management, Finance or Banking.
Minimum 2-3 years of experience in Bank Teller and Customer Service or similar role from a Bank.
Past experience in Cheque Clearing and related areas.
Familiar with Financial Software.
Excellent communication Skills in English.
Excellent customer service experience.
Knowledge in Anti-Money Laundering and Sanctions.
Communication in the Chinese language will be an added advantage.